Rakuten STAY TERRACE Hakone Kowakudani

Experience a luxurious Hakone retreat in Kowakudani. Immerse yourself in the local traditions of Hakone and our meticulous hospitality.

In summer, the torches and fireworks illuminating Myojogatake add vibrant colors to the scenery, while in winter, you can feel the energy and determination of athletes racing along the Ekiden course right in front of the property. These seasonal highlights are unique to Hakone and offer a truly memorable experience.

Rooms / Hot springs
Meals
Special experience
Dog-friendly
Spa
Unattended check-in
Access

FeaturesExperience an unforgettable stay
at Rakuten STAY TERRACE Hakone Kowakudani.

Private natural hot spring bath

All rooms include a private natural hot spring bath. Available 24/7, enjoy a semi-open-air bath while feeling the refreshing breeze through large windows.

※Some rooms also feature a cold water bath for sauna use.

A refined space for relaxation and comfort

Guest rooms feature earth tones and wood textures, blending with Hakone’s natural beauty. Enjoy a luxurious space with thoughtful details. Suites offer indulgent amenities, open-air baths, and saunas for ultimate relaxation.

The ultimate relaxation experience

Each room features a private natural hot spring bath and facilities like saunas, foot baths, stone saunas, and outdoor air bath terraces. Enjoy a uniquely refreshing and restorative stay at Rakuten STAY.

Please note that available facilities vary by room.

A luxurious meals made with carefully selected ingredientss

For dinner, enjoy [Uni Shabu] with Izu golden eye snapper, [Sukiyaki] with domestic beef and branded chicken, or [BBQ] with domestic beef steak and rare kainomi. For breakfast, choose Japanese or Western options featuring Rakuten Ichiba flavors. Each meal plan includes a welcome drink pairing.

A comfortable stay for you and your dog

We offer pet-friendly rooms where you can stay with your dog. Each room includes a private artificial turf garden designed as a dog run, ensuring a clean, safe, and comfortable experience. Inside, amenities like a cushion bed, food bowls, pet sheets, and care essentials are provided for your furry companion.

A variety of activities unique to Hakone

The Kowakudani area of Hakone offers year-round activities, including gardens, museums, waterfalls, and family-friendly hot spring facilities. Just a 5-minute walk from Kowakudani Station on the Hakone Tozan Railway, it’s easy to enjoy the charm of Hakone.

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Room＆Hot springRooms & Hot Springs

All 22 rooms offer a luxurious retreat harmonizing
with Hakone’s natural beauty for an extraordinary escape.

Guest rooms range from 52㎡ for 4 guests to 170㎡ for up to 10 guests. Each room is thoughtfully designed with amenities to suit various travel styles, offering a luxurious space that harmonizes with Hakone’s natural surroundings.

Indulge in Hakone’s natural hot springs in the luxury of your own private semi-open-air bath.

Each room is equipped with a natural hot spring bath made entirely of hinoki cypress, as well as a terrace featuring a counter-style hot spring foot bath. The hot spring water is rich in metasilicic acid, a moisturizing component, earning it the reputation of being a “beauty-enhancing bath.”

Suite rooms also include an open-air bath. [Therapeutic benefits] Minor cuts, poor circulation, sensitivity to cold, low mood, and dry skin.

Natural hot spring open-air bath (exclusive to suite rooms)

Terrace hot spring foot bath with counter

Room Type Lineup

A Type: Suite RoomDog-Friendly

Capacity: 10 people

Size: Indoor 170㎡ + Terrace/Open-air bath 40㎡ + Dog run 45㎡

Bed: 4 queen beds / 2 semi-double Beds (Paramount)

Main facilities: Open-air bath, foot bath, semi-open-air bath, stone sauna, dry sauna & cold plunge pool, terrace, projector, premium audio system, dog run, water dispenser

B Type: Suite Room

Capacity: 6 People

Size: Indoor 95㎡ + Terrace & Open-Air Bath 27㎡

Bed: 2 queen beds / 1 king bed

Main facilities: Open-air bath, foot bath, semi-open-air bath, dry sauna & cold plunge pool, terrace, projector, premium audio system, water dispenser

C Type

Capacity: 6 people

Size: Indoor 90㎡ + Terrace 20㎡

Bed: 2 queen beds / 1 king bed

Main facilities: Semi-open natural hot spring bath & foot bath, low-temperature sauna, terrace, projector

Experience Stay / Armonia

Capacity: 6 people

Size: Indoor 80㎡ + Terrace 19㎡

Bed: 2 Queen Beds and 2 Single Futons

Main facilities: Semi-Open-Air Bath & Foot Bath / Low-Temperature Sauna / Terrace / Projector / Raised Seating Area

D TypeDog-friendly(102)

Capacity: 6 People

Size: Indoor 75㎡ + Terrace 20㎡ (102: Indoor 75㎡ + Terrace 15㎡ + Dog run 24㎡)

Bed: 2 queen beds / 2 single futons

Main facilities: Semi-open-air bath & foot bath, low-temperature sauna, terrace, projector, raised seating area, dog run (only in room 102)

E Type: Bunk Bed

Capacity: 6 People

Size: Indoor 72㎡ + Terrace 18㎡

Bed: Bunk beds (2 queen beds + 2 single beds)

Main facilities: Semi-open-air natural hot spring bath & foot bath, low-temperature sauna, terrace, projector

E Type: Small Separate Dining Room

Capacity: 6 people

Size: Indoor 66㎡ + Terrace 18㎡

Bed: 2 queen beds / 2 single futons

Main facilities: Semi-open-air bath & foot bath, low-temperature sauna, terrace, projector, raised seating area

F TypeDog-friendly(103/104/105)

Capacity: 4 people

Size: Indoor 52㎡ + Terrace 12㎡ (Rooms 103-105: Indoor 59㎡ + Terrace 11㎡ + Dog run 25㎡)

Bed: 2 double beds

Main facilities: Semi-open-air bath & foot bath, low-temperature sauna, terrace, projector

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MealsMeals

Exclusive dining experiences only at Rakuten STAY,
featuring carefully selected premium ingredients.

Savor an exceptional culinary experience in the comfort of your luxurious private space.

Dinner

[Uni Shabu] – A flavorful hot pot featuring golden eye snapper from the Izu coast and premium pork, enjoyed with a rich sea urchin broth.

Dinner

Sukiyaki featuring domestic beef and premium chicken.

Dinner

BBQ featuring domestic beef steak and the rare cut of kainomi.

Dinner

French course prepared by a private chef.

Please note this plan is available exclusively for Room 101.

Breakfast

Japanese-style breakfast showcasing flavors from popular Rakuten Ichiba stores.

Breakfast

Enjoy a Western breakfast featuring specialties from popular Rakuten Ichiba stores.

* Meal-inclusive plans can be booked through the Rakuten STAY official app or Rakuten Travel. * Guests are kindly asked to handle any necessary preparation, such as cooking rice or reheating dishes. * Except for meals prepared by the private chef, all meals will be pre-stocked in the room’s refrigerator. * Menu items are subject to change based on ingredient availability. * The same menu will be provided for both adults and children. * Changes to the number of guests or meal portions cannot be accommodated after booking.

For allergy information, please click here.

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Rakuten's ShowroomA showroom you can stay in

Try Rakuten Ichiba products at Rakuten STAY!

The [Showroom You Can Stay In - ARMONIA] (Room 301) is a space where you can experience products from the popular Rakuten Ichiba interior brand {ARMONIA] as well as its sister brands [Modern Deco] and [AND DECO]. While enjoying your stay, you can purchase your favorite items directly using the QR codes provided in the room.

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Pet friendryDog-friendly

Comfortable amenities for your pet.

We offer dog-friendly rooms where you can stay with your furry companion. Relax and enjoy quality time together without worrying about your surroundings.

You can stay with up to two dogs, regardless of size.
Our facilities include a private dog run. We also provide pet playpens, food bowls, and pet sheets.

※Please check the availability of dog-friendly rooms before making a reservation.

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When making a reservation, please ensure that the room is marked as [dog-friendly]

Check-inUnattended check-in

Minimize contact with others

Our facility utilizes an unmanned check-in system with IoT technology, including smart locks. To enter your room, simply use a passcode which will be provided in advance. Check-in and check-out procedures can be processed using a tablet device installed in your room. We also have a security system in place that allows for 24/7 emergency response from a security company, ensuring a safe and secure stay.

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FacilitiesFacilities

Fully equipped with facilities for a comfortable stay

Facilities

Wi-Fi Internet Connection
Kitchen (IH Stove)
Dishwasher
Air Conditioning
Toilet with Bidet Function
Projector
Sauna (Dry/Low Temperature)※1
Stone Sauna ※2
Open-air natural hot spring bath ※3
Foot Bath

※1: Each room has either a dry sauna or a low-temperature sauna
※2: Available only in A type (Room 101)
※3: Available only in A/B type (Rooms 101/405)

Appliances

TV
Oven Microwave
Rice Cooker
BBQ Grill
Coffee Machine
Kettle
Air Purifier
Humidifier
Hair Dryer
Refrigerator
Washer-Dryer
Water Dispenser※

※These appliances are available only in A/B type (Rooms 101/405)

Cooking Utensils / Consumables

Pots (large and small)
Frying Pan
Bowl
Knife
Cutting Board
Cooking Chopsticks
Tongs
Kitchen Scissors
Ladle
Skimmer
Colander
Peeler
Wine Cooler
Pot Holder
Sponge
Dish Soap
Garbage Bags
Plastic Wrap
Aluminum Foil
Paper Towels

※Please note that seasonings are not provided, so bring your own as needed.

Tableware

Cutlery Set (Large Spoon, Small Spoon, Large Fork, Small Fork, Knife)
Small Round Plate (16 cm)
Medium Round Plate (20 cm)
Soup Cup
Bowl
Small Plate for Hot Pot
Rice Bowl
Kids Bowl (11×10 cm)
Kids Cutlery (Spoon, Fork)
Kids Cup
Wine Glass
Wine Opener
Glass
Glass Mug
Sake Bottle (Tokkuri)
Chopsticks
Butter Knife
Chinese Spoon (Renge)

Amenities

Nightwear
Slippers
Bath Towel
Face Towel
Bath Mat
Toothbrush
Shampoo
Conditioner
Body Soap
Hand Soap
Cup
Cotton Pads
Toilet Paper
Tissues

※Combs and razors are not provided.

Pet Supplies

Pet Sheets
Waste Disposal Bags
Waste Disposal Bin
Deodorizing Spray
Pet Wet Wipes
Food Bowl
playpens
Pet Bed

※These items are available only in dog-friendly rooms.

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AccessAccess

Rakuten STAY TERRACE Hakone Kowakudani

483-2 Kowakudani, Hakone, Ashigarashimo District, Kanagawa 250-0406

View on Google Maps

Map code：57 246 472*13

If you are coming by car, please register the map code in your car navigation system.

For guests arriving by car:

Nearest I.C.: Approx. 20 minutes from Odawara Nishi

From Tokyo: ・Approx. 20 minutes (24 km) from Odawara Nishi I.C. on the Tomei Expressway ・Approx. 30 minutes (25 km) from Gotemba I.C. on the Tomei Expressway

Parking Information:

1 car per room (free, no prior reservation required) Usage hours: 3:00 PM – 10:00 AM (until check-out)

・Please note that parking is not available after check-out ・6 EV chargers are available on a first-come, first-served basis (manufactured by e-Mobility Power, usage fees apply) ・A dedicated adapter is required for Tesla vehicles

For guests using public transportation:

Nearest station: Approx. a 5-minute walk from Kowakudani Station on the Hakone Tozan Railway

From Tokyo Station (Shinkansen) → Odawara Station → Get off at Kowakudani Station

Nearest bus stop: Approx. a 2-minute walk from Jakotsuno on the Hakone Tozan Bus

From Tokyo Station (Shinkansen) → Odawara Station → Get off at Jakotsuno

environmentSurroundings

The perfect base for sightseeing and activities! Enjoy a variety of exciting attractions suitable for all ages.

By car: 4min. On foot: 24min.

Hakone Kowakien Yunessun

A facility where you can enjoy attractions like water slides while relaxing in natural hot springs. It also features unique baths, such as wine and coffee baths, offering experiences you won’t find in ordinary hot springs.

By car: 6min. On foot: 22min.

The Hakone Open-Air Museum

Japan’s first open-air museum, designed to harmonize art with nature in Hakone. Known for its extensive outdoor exhibits, it’s a museum that can be enjoyed by visitors of all ages.

By car: 15min.

Owakudani

One of Hakone’s most famous tourist spots. Formed by a volcanic eruption and subsequent landslides, it is a natural attraction where you can still see volcanic steam rising to this day.

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公式サイトなら宿泊料金15%OFF＊各予約サイトの標準料金（割引前）との比較

今すぐ予約

Experience a luxurious Hakone retreat in Kowakudani. Immerse yourself in the local traditions of Hakone and our meticulous hospitality.

FeaturesExperience an unforgettable stay at Rakuten STAY TERRACE Hakone Kowakudani.

Private natural hot spring bath

A refined space for relaxation and comfort

The ultimate relaxation experience

A luxurious meals made with carefully selected ingredientss

A comfortable stay for you and your dog

A variety of activities unique to Hakone

Room＆Hot springRooms & Hot Springs

All 22 rooms offer a luxurious retreat harmonizing with Hakone’s natural beauty for an extraordinary escape.

Indulge in Hakone’s natural hot springs in the luxury of your own private semi-open-air bath.

Room Type Lineup

A Type: Suite RoomDog-Friendly

B Type: Suite Room

C Type

Experience Stay / Armonia

D TypeDog-friendly(102)

E Type: Bunk Bed

E Type: Small Separate Dining Room

F TypeDog-friendly(103/104/105)

MealsMeals

Exclusive dining experiences only at Rakuten STAY, featuring carefully selected premium ingredients.

Rakuten's ShowroomA showroom you can stay in

Try Rakuten Ichiba products at Rakuten STAY!

Pet friendryDog-friendly

Comfortable amenities for your pet.

Check-inUnattended check-in

Minimize contact with others

FacilitiesFacilities

Fully equipped with facilities for a comfortable stay

Facilities

Appliances

Cooking Utensils / Consumables

Tableware

Amenities

Pet Supplies

AccessAccess

Rakuten STAY TERRACE Hakone Kowakudani

For guests arriving by car:

Parking Information:

For guests using public transportation:

environmentSurroundings

Hakone Kowakien Yunessun

The Hakone Open-Air Museum

Owakudani

FeaturesExperience an unforgettable stay
at Rakuten STAY TERRACE Hakone Kowakudani.

All 22 rooms offer a luxurious retreat harmonizing
with Hakone’s natural beauty for an extraordinary escape.

Exclusive dining experiences only at Rakuten STAY,
featuring carefully selected premium ingredients.